Increase of requests from public.
Need to provide 24/7 support.
Citizen can get notified on the latest news and updates in the state legislative assembly or city council
State legislative assembly or city council can engage with citizen to collect ideas, views and feedback that can be analyzed and transformed into useful insights for development
To enable 2 ways communication that forms a strong partnership to build a better community
Citizen gets up-to-date information for any information that are channeled faster and at any time.
Increase citizen satisfaction level in accessing information anytime anywhere.
Direct involvement with MPK in sharing information and feedback.
Citizen are digitally serviced through Virtual Personal Assistance in answering frequently asked questions (FAQs).
Able to provide feedback and receive information for reports and incident related to MPK services easily and quickly.