Thousands of questions daily related to product inquiries
Customer is unhappy and at risk of leaving due lack of customer support
Need to employ more customer support staff due to increase of online users
SITI managed to handle 70% product related inquiries
Increases customer lifetime value
Improve customer experience and engagement
Increase sales revenue by 80% within 2 months
SITI Platform
Microsoft Bot Framework
Azure Cloud
Integration with Shopify e-commerce platform